All Walk4Life Inc sales are final
Walk4Life Inc Warranty covers the following:
**These timelines are from date of ORIGINAL PURCHASE**
6 months = Backs and closing clasps
1 year = Internal mechanism
Warranty will not cover shipping charges to and from for repair/replacement
- Any obvious excessive force (or moisture exposure) that causes damage to the unit is not covered under this limited warranty. Examples include but are not limited to: broken or crushed LCD screen, push buttons damaged or pulled out, rust in the unit.
- No exchanges or credit for replacement of units that have been marked or altered.
- Batteries are a Non-warranty item.
- Unclaimed returned products will be considered abandoned after 60 days.
Returned Merchandise Application (RMA):
- Before sending in any unit for repair or replacement, please call our office at (888)422-1806 to obtain an RMA authorization number.
Repairs not covered under the limited warranty.
OPTION 1 (walk4Life In-House Repair)
- The cost per unit for back repairs is $3.99 (cost of clip + labor, slip or alligator style) plus the cost of shipping* Please call for a quote before sending your units in. Repaired units will be shipped once payment is made. Credit card payment is preferred.
- We offer replacement and installation of new batteries for your units. Cost for this service is $3.99 per unit (battery + labor) plus the cost of shipping* Please call for a quote before sending your units in.
*(shipping costs include shipment to our facility and returned to you).
OPTION 2 (Do-it-yourself Repair)
- Do the repair yourself and SAVE! Only $1.95 each! (plus cost of shipping, slip style or alligator style). Each c,ip includes 2 new pins needed for the repair. (Recommended equipment needed to perform the repairs are a pair of tin snips and a simple pair of pliers - both of which can be purchased at any local hardware store). For a step-by-step guide on how to perform a replacement, please see the video on our website: www.walk4life.com
*Alternatively, you may choose to purchase batteries from us for only $1.95 each to install yourself. Every battery order also comes with a free mini screwdriver. Special bulk pricing is available.